Payment Methods

Payment Methods

Yuetao Steam Network accepts WeChat/Alipay, UnionPay, and credit card payments, and the settlement is in the customer's local currency (RMB in mainland China). You can place an order without registration, and contact the official payment after the order is completed.

Delivery method and shipping cost:

Yuetao Steam Network cooperates with international mainstream express companies to ship spot goods quickly, without the need for customers to participate in customs clearance, to ensure that you can receive the original authentic products smoothly. Generally speaking , it takes 2-3 working days to arrive in Asia, 7 working days to North America and Australia, and no more than 10 working days to Europe and other regions.

Return and Refund Policy:

For the safety of our customers and employees of YueTaoSteam, all our products are sold as non-returnable and non-exchangeable, unless the purchased product is a counterfeit or defective. Please place your order with caution.

In addition, Yuetao Steam also provides a full range of services to ensure your shopping experience is worry-free. We have a professional customer support team to answer your questions, provide shopping suggestions and handle after-sales issues at any time.

We do not accept returns or exchanges in any of the following situations:

I bought the wrong product/I don’t like the taste of what I bought/I bought more than I needed/I don’t need it anymore.

If you have any further questions regarding your order, please feel free to contact us through the website live chat tool or other contact information and quote your order number.

YueTao Steam Network official email address: support@t-vape.com

YueTao Steam is committed to providing customers with the best e-cigarette shopping experience, and we are very happy to help you solve your problems.