Pre-sales Q&A

Q: Which countries and regions can you ship to?

We support shipping to most countries and regions around the world. We can deliver to Asia, North America, Oceania, and Europe.

Q: How do I pay? What payment methods are available?

The product prices on this site are in RMB. We support WeChat/Alipay, credit cards, and UnionPay card payments, and settlement is in RMB.

Q: How long does it take to ship after placing an order?

The goods will be shipped within 24 hours after placing the order, and the logistics progress can be checked according to the waybill number.

Q: What is the delivery method for express delivery? How long does it take to receive the express delivery?

Yuetao Steam Network cooperates with international mainstream express companies to ship spot goods quickly, without the need for customers to participate in customs clearance, to ensure that you can receive the original authentic products smoothly. Generally speaking , it takes 2-3 working days to arrive in Asia, 7 working days to North America and Australia, and no more than 10 working days to Europe and other regions.

Q: Is there any quantity limit for ordering?

Yuetao Steam offers free shipping for orders over 100 yuan worldwide, and each person can purchase up to 60 cartridges at a time. We have prepared promotional packages for personal use, which can be purchased on the Yuetao Steam promotion page .